Front less responsive or inaccessible for some customers [us-west-2][by_company_00002]

Incident Report for Front

Resolved

This incident has been resolved.

Posted Nov 10, 2023 - 03:34 UTC

Update

Front application less responsive or inaccessible for some customers due to high latency / timeouts from Front's backend. A fix has been implementing and we are monitoring.

Posted Nov 10, 2023 - 02:16 UTC

Update

Front application should be operational - messages are continuing to experience degraded performance

Posted Nov 10, 2023 - 01:50 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 10, 2023 - 01:13 UTC

Monitoring

Front application less responsive or inaccessible for some customers due to high latency / timeouts from Front's backend. A fix has been implementing and we are monitoring.

Posted Nov 10, 2023 - 01:10 UTC

This incident affected: App, Gmail, and O365.